A Gran has hit out after claiming she was cheated out of cash byan airline.
But after the Evening Express alerted flyglobespan, the firm agreed to refund all the cash.
Marion Johnston was one of thousands of passengers who lost out ona flight after the carrier axed services from Aberdeen.
The Danestone gran claimed the airline did not pay her back infull.
Marion bought flights for herself and her sister-in-law fromAlicante back to Aberdeen.
They were to fly on November 15 but last month the firm scrappedhundreds of winter flights leaving disappointed passengers.
Passengers were guaranteed their cash back in full. But Marion got pounds108.65 - pounds5.40 less than she paid.
Marion, 68, said: "They said they had paid me back in full.
"The company said it was the bank rates that had gone up. Theysaid they deal in euros and the exchange rate changed so that's whythere was a difference," she said.
"If everyone is missing pounds5, that's a lot of money."
A spokesman for flyglobespan said that the difference wasunusual and the bank's conversion rate charge was to blame.
But the firm was refunding the pounds5.40 as a goodwill gesture.
"Flyglobespan is not making any money from this," he stressed.
lkernan@ajl.co.uk

No comments:
Post a Comment